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Admin control 

Take full control over your website content and settings using the iPages admin control. Securely log in to your website from anywhere in the world and make changes at the click of a button.

iPages allows you to have ultimate control over your customer orders. Admin Control also allows you to  place orders on behalf of your customers meaning you can accept phone orders and orders in person, whilst keeping your  order processing system synced and up to date.

 

Integrated Customer Relationship Management 

The iPages Customer Relationship Management (CRM) manages customers, contacts, prospects, suppliers and staff. From profiles, emails, events, notes, and actions the CRM integrates seamlessly with all parts of iPages, making it an incredibly strong management and marketing tool.

Web-based, this feature can be accessed from anywhere with internet access. And there is no limit on the number of users or contacts! Searching your CRM is easy and with the ability to tag your contacts etc. you can export customised mailing lists to send targeted HTML emails from iPages’ E-Campaigner.

Customer events 

Track all customers communications  and events with the Customer Events feature. The Events Trail enables you to log every email, phone call or other communication from each individual contact. There is even a To Do action within the Customer Events. The CRM calendar enables actions for each day to be seen, and the CRM is used effectively by some of iPages' clients to monitor the performance and success of their workforce.

Customer accounts 

View, manage and update your customer accounts using the iPages customer management features.

Track your customer accounts, viewing latest invoices, payments and account balance. iPages makes it easy to securely manage your customer information.

With iPages, you can send out invoices, create custom invoices/refunds and send payment reminders. The system creates logs of all payment activity and customer communications so you can stay on top of your accounts in one integrated website.