“The integration and functionality of the system has allowed us to get rid of our old clunky ERP and eCommerce site. The inventory management, sales and order processing are slick saving us time but the best things are the ability to create customer specific hidden account areas on our website and to create assemblies for manufacturing. We use the hidden areas to simplify customer orders and processing of exclusive products we manufacture for them. The assembly creation gives us integrated stock control at a component level with the ability to immediately see how many products we can manufacture with current component holdings before assembly. Once assembled the stock levels of everything adjusts automatically. The embedded SEO elements has also been great help which is being reflected in our rankings.
Despite the mountain we had to climb to input all of our initial data it was worth it. Once input the system has dramatically improved and sped up day to day processes.
Working with the iPages team has been exceptional. They genuinely care that the system works in the way that you need it to. They were on hand to give us guidance during the initial set up and bedding in period and are always very receptive and responsive to ideas and change requests.
The continued customer service is outstanding, you know that they have become as invested in your business as you are, something that is always missing from the large SaaS providers."Garry, Managing Director, Warwick Test Supplies
- B2B / B2C Website
- Multi-currency
- Customisation
- Stock Control
- Visit Site
The Business
As a manufacturer and supplier Warwick Test Supplies are able to provide bespoke/custom assemblies as well as supplying a wide range of test accessories, as a Franchised Distributor.
The Challenge
Warwick Test Supplies faced the challenge of updating their web presence to reflect their new range of products, and to make the user's journey easier. Warwick Test Supplies also wanted to be able to use the system to simplify customer orders and the processing of exclusive products they manufacture for individual customers.
The iPages Solution
iPages worked closely with the team at Warwick Test Supplies to provide an easy to use website interface with a clearly directed customer journey for both manufactured and customised solutions. The integrated inventory management and sales order processing has streamlined Warwick Test Supplies processes and they use the access control functionality to simplify the customised customer orders and the processing of the exclusive products they manufacture for them. The stock control with assembly creation has provided Warwick Test Supplies integrated stock control at a component level with the ability to immediately see how many products can be manufactured with current component holdings before assembly. Once assembled the stock levels of everything adjusts automatically.
Warwick Test Supplies benefits from:
- A branded easy to navigate website that reflects their demographic
- Full product range online
- Access Control
- Stock Control
- Multicurrency
- B2B / B2C website
- Customer Relations Manager
- Order Processing
- Filtered Search
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