Privacy Policy
This privacy policy sets out how iPages uses and protects any information that you give iPages when you use this website.
This privacy policy explains what to expect when iPages uses and protects any information that you give iPages when you use this website and software platform.
For the purpose of the Data Protection Act 2018 the Data Protection Officer is Khoo Systems Ltd of 160 Eureka Park, Ashford, Kent, TN25 4AZ.
iPages is committed to ensuring that your privacy is protected and respected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the law.
We will review the Data Protection legal requirements regularly to ensure that we meet them.
iPages may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated in July 2024..
What We Collect
We may collect the following information that you provide by filling in forms on this website including contact forms, subscribing to a newsletter, or creating a customer account:
- name and job.
- contact information including email address and telephone number.
- address and details of your organisation
- where available, your IP address.
If you provide us with personal data about a third party (for example when our software is used by your customers to place orders online), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
Please note that the iPages’ software merely processes data on your behalf and you are responsible for any applicable legal requirements in respect of your content.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To be able to respond to your requests and support.
- To comply with our contractual obligations we have with you.
- To fulfil our statutory obligations.
We may also use and disclose Personal Information to comply with the law, to enforce our terms and conditions, and to protect our rights, privacy, safety, and property.
We do not share your information with any third parties.
We only keep this information for as long as is necessary for its intended purpose, in accordance with applicable laws and accountancy purposes.
Contact Form records and newsletter sign ups are regularly monitored and deleted within two months. Accountancy records are kept for 6 years from the end of the last financial year, these will include details of invoices and credit notes.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
In order to prevent unauthorised access, unauthorised or unlawful processing, or disclosure, and to protect against accidental loss, destruction or damage we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The data that we collect is stored within the European Economic Area (EEA) and kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
In the event of a security breach that results in an intrusion of our system that materially affects you, or those receiving emails from your site, then we will notify you as soon as possible and let you know what action we took in response to the breach once we have fully investigated it.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Third-Party Feeds
Your Obligation
Where you choose to have a third-party feed on your website you must demonstrate to us your compliance with the Data Protection Act 2018 requirements for sharing that data. This must include appropriate processes and procedures in place for reviewing and assessing the third-party processing activities.
You must ensure that your third-party feed does not breach any of the third-party's Prohibited Practices.
You must also keep your third-party platform data up to date.
Information that we collect and store
We collect and store the following information:
- username,
- account id,
- API token,
- short lived cache of feed
Deletion of the Third-Party Feed
You can delete your third-party feed at any time in the Integrations area of your website. Once the integration has been deleted all data relating to it will be removed immediately.
When you cancel your contract with us any third-party feeds will be deleted from your website immediately.
If we consider that the third-party feed breaches the third-party's Prohibited Practices then we will contact you immediately and ask you to take steps to comply with the third-party's terms and conditions. If action is not taken we will delete your feed.
If we consider that the third-party feed breaches current legislation then we will delete it immediately.
If we receive a request to delete the feed by a Statutory Authority then we will do so immediately.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contacting us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 160 Eureka House, Ashford, Kent, TN25 4AZ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.